Developer Update | Role Queue | Overwatch

Overwatch Game Director Jeff Kaplan gives an in-depth look at the game’s newly overhauled matchmaking and queuing system, which allows players to select their role before the match even begins.
Read the detailed blog:
ESRB Rating: TEEN with Blood, Use of Tobacco, Violence.
Begin your watch:
Like us on Facebook:
Follow us on Twitter:
Join us on Instagram:




  • After this update, I completely stopped playing It just takes too long to que honestly -_-

    AzzuAzzu20 saatler önce
  • Which day was going to Maura talking about hergood something's different about her like it's called like her f***** up an like what happened to it

    Martha NietoMartha Nieto22 saatler önce
  • uninstalled this game because of 5-6min q´s 1/10 for this change.

    Vic torVic tor3 gün önce
  • Little does he know when u choose damage you will wait 2 hours

    goldingboy 460goldingboy 4603 gün önce
  • Can you take it out quick play so i don't shoot myself

    The RockerThe Rocker4 gün önce
  • Competitive I get, but why quick play!?

    Afloat CashewAfloat Cashew4 gün önce
  • Overwatch is underrated but it mis something For PPl to relax not just Winining. You Changed FPS shoters Forever I nevewr Felt Playing Shoter fps game that Felt Like Something Special.. Clases Were SoPrfectly Dezigned S>YNERGY IS rare and in game special word.. Like Warcraft neww talents all complained but we got so muchm ore out of talents then Three And I remamber Resto Druid Synergy Was SO fun in 5 waysi could play.. This is Game Like Portal or Prey.Warcraft 1 or Diablo all you DID blizard Was Bast Gaming inovations and Whatppl See is Ql.. Metal UIndead Ql Pictures ANd worlds withlook muzik with world. race with dezign of allthat togather is Like Making magic that Changed World HolyWood LOVECRAFT WAS Starting to get Credit in all Bast Games anime shows Storys.. Lovecraft and pasion for Lotrings.. that was posibly Forgoten thing Now all world knows Those races Orcs Trols Goblins elfs. nad Blizard Pushed Whole Gamingtop mindsin World that wassimplisti in grafic even back then.. But Music Story races with aritecture made Woprld main player LIke Bast maind. predicted What will be ql for 20 years in future Čike First Opening trailer Warlock and unded dark and Cutnes was Needed MOP was TO Funy and Cute.. For PPL to like.Even batle pets is So warcraft and style Fits But Remamber WE love Dark Metaliclook mikksed in all races and stories.. Was masterplan like who Drew Simpsons. was Soamerican way of puting ppl on table racist and anti culture Vut carton is mebt to brake thos Stereotipes

    The Last DruidThe Last Druid6 gün önce
  • Overvach is Game You Must Have team and realy Practice. Que Avrage Playerrs In difrent Season matchmakink. i played 10 matches i Was solid player I knew Game S much as needed For me to Become Great. and my team lost 10 games How Can This Be It felt like playing Super Hard. And we hardly Started it was my First 10 wins Got 10 loses and Lost my Will to play. What is point to play if youz always Feal Behind in Matchmaking.and underskiled. And i Knew So Much evry Detail at time only Practice was needed.. Make Pug season I m sure you See fast How good payer is in rank or Group. More is group needed and avrage players are good just practice.

    The Last DruidThe Last Druid6 gün önce
  • Navoii GamerNavoii Gamer8 gün önce
  • Jeff: Hmmmm what is your mains role? Me: DPS, why? Jeff: F*** YOU

    penzerrpenzerr9 gün önce
    • Yeah pretty much a middle finger to DPS who have to wait forever to find 1 match

      Senko OnlineSenko Online7 gün önce
  • can I get priority in the dps queue after playing several games as other roles?

    zanvoyzanvoy9 gün önce
  • this change is so stupid. I regularly play all the roles. but now I can't play half the heroes I like because of obscene wait times. this game is suddenly a lot less interesting when I only bounce between 2-3 different heroes do to the new restrictions. I hate feeling like I'm being punished because I want to play pharah or ashe every now and then. and no, quickplay in the arcade is not a solution. because it takes all the problems of the old system and amplify them. because it's full of all the dps mains who just want to play, quality of the match be damned.

    zanvoyzanvoy9 gün önce
  • All role queue times Support : 😎 Tanks:😆 Damage:😭

    Sani MalcolmSani Malcolm11 gün önce
  • not my problem, play only arcade mode

    MisanthropeMisanthrope11 gün önce
  • I just started playing and I love role queue

    DyLemmaDyLemma11 gün önce
  • Can you update role que with 6 roles 1. Main tank 2. Off tank 3. Main heal 4. Off heal 5. Low damage 6. High damage I still get matches with no main tank player in role que and no off healer for defensive ult, this would balance the game no more 2 main tank or 2 high damage. I have some que times being 30 minutes for us to have no main tank and get role in a 5 minute match. Maybe forced team chat they had It in call of duty on last gen

    Fred SmithFred Smith12 gün önce
  • I think it should be only in competitive play not in quickplay

    GravehillGravehill12 gün önce
  • Thanks jeff just do your best

    Lukas FletcherLukas Fletcher13 gün önce
  • I am officially disowning overwatch

    Kanga RoodleKanga Roodle13 gün önce
  • This game is now officially dead

    Kanga RoodleKanga Roodle13 gün önce
  • stupidest developers

    Lucas KimLucas Kim13 gün önce
  • I dislike this greatly. Not to the point of quitting the game or anything, but it is a constant annoyance. It forces team comp in an unnatural way and takes away the ability to quickly swap into roles that arise situationally. There have been countless times when I or a friend realize a tank isn't needed, but an additional DPS or healer is. The ability to help compensate were your team is lacking is a natural part of any team base meta and this system ignores that altogether. Also, the queue times are extremely long and it's lubricous that I would need the whole party to back out of the queue just so I could switch to another role. I am all for better player interaction, but why do it like this? Why not incentives team builds by making exclusive skins that you can only get by playing certain roles. Or set a cap so that there can't be more than three of the same role on any team. That would help structure team builds but would limit adaptability in matches. This method just doesn't make sense to me.

    Nathan SpicerNathan Spicer13 gün önce
  • Okay, so i played Role queue for a while... and IT IS A DISASTER! let me explain... (Note; Please don't have negative comments. I just want everyone to know my experience in this...) In role queue, you CANNOT switch off your role, meaning you cannot play DPS as Healer. Meaning it disables you from a variety of heroes and combos you could come up with with your team. Second, TOO MANY DPSING! I am a DPS main, and in the morning when I really want to play Reaper, I have to wait 10 minutes for a match to start. ITS INSANE! Healer and tank doesn't take as long... Before this, you found a match, and boom! No need to wait 10 minutes. Sure, you can avoid this by grouping in a 6 stack and pray you don't wait more than 6 minutes for a match. Anyways, it also deprives you of hero selection as said earlier. If there's a throwing healer on the team, you can't do ANYTHING about it! You just have to struggle through the match with a DPS Moria on your team. Plus, I haven't even gotten to mention that people just leave the match. One time, I played a Overwatch match, I waited 10 minutes, and guess what? Someone leaves because of the hero selection... Then I had to wait ANOTHER 10 minutes. The role queue also doesn't let you play with anyone from previous matches, so if someone leaves, too bad. Your waiting again. Jeff, please take this as a sign that something needs to change. Even in quick play, I can't even barely find matches. Sure, u can play QP classic, but... Noone really plays that on my servers, and yes, more match waiting... Honestly, I'd rather have Goats back than to bear with the leavers, throwers, and just feeling powerless over my hero selection... Both QP AND comp mode!

    Bro videogamingBro videogaming14 gün önce
    • @JP MUSIK well, people are just retarded people. No matter the wait time, they play JUST to be trash. Jeff ruined Overwatch for me, and possibly the community as well! Not only that, he took away the core method of the game: Switching upon the situation. I CANT PLAY LIKE THIS! I feel very limited to my heroes, and I cannot bear this any longer.

      Bro videogamingBro videogaming12 gün önce
    • Queue times are a problem that cant be easily fixed. DPS is a popular role that everyone wants to play. It shows in the qp classic. I believe wait times would be less annoying if you could access the custom game modes or practice range while you wait. The only issue i mainly have w role queue is just the current meta which is attempting to be nerfed

      JP MUSIKJP MUSIK12 gün önce
  • This role queue sucks

    ElderSandwichElderSandwich17 gün önce
  • i feel the pain in his eyes when he was talking about picking hanzo 😂😂😂😂😂

    GlitchXGlitchX18 gün önce
  • U wait to long for comp now. It sucks

    Jake MilesJake Miles23 gün önce
  • To be honest with you Jeff, I gat faster into a game in battleborn(with no bots), then as a DD in Ranked Role-Queue.

    OcciderianOcciderian23 gün önce
  • calssic quick play no one joins it

    BlablascussBlablascuss24 gün önce

    MastermindvideosMastermindvideos25 gün önce
  • ON-OFF sistem

    Marci SzekelyMarci Szekely25 gün önce
  • I like how they discourage you from playing damage lmao queue for damage is like 9 minutes and queue for tank or support is

    A Literal ApeA Literal Ape26 gün önce
    • And yes Ik the queue is long bc damage players are a dime a dozen

      A Literal ApeA Literal Ape26 gün önce
  • This has literally ruined the game for me... I played for the first time since this Roll Que was added, and it's a nightmare. It literally took me 7 minutes to get a match in Quickplay. Are you insanse?! This literally quadruple and sextuples wait times. Good job guys, way to fix what wasn't broken.

    Thomas PollockThomas Pollock27 gün önce
    • @Thomas Pollock Their working on the issue but for now i guess just play around in qp classic or i believe if u queue with a friend on dps, time should go quicker

      JP MUSIKJP MUSIK26 gün önce
    • @JP MUSIK I understand that, but we just want to play the game... not sitting at loading screens. Quick play should be quick, first available games. Make a new "balanced" mode for role que.

      Thomas PollockThomas Pollock26 gün önce
    • Queue times arent nessisarily long because of role queue. DPS is just a really popular role that everyone queues for tbh

      JP MUSIKJP MUSIK26 gün önce
  • please for the love of god, take role queue out of quick play. It makes sense in comp, to some extent, but when you're playing qp, the point is that you can be flexible and learn new characters etc. and locking us into a role when you just want to play a game and chill out is so goddamn frustrating

    FrankieAFrankieA27 gün önce
    • Tbh i honestly think this made qp better because you don't have do deal with frustrating 5 dps games and the team comps are super laid back and you can play who you want without having to worry about losing sr. If u not a fan of it u could just do qp classic

      JP MUSIKJP MUSIK24 gün önce
  • Welp time to leave overwatch since they technically removed one of the core features of the game different characters

    Ima swanIma swan27 gün önce
  • Get rid of role select for god sake

    Chill DudeChill DudeAylar önce
  • remove from quickplay pls

    PlampPlampAylar önce
    • @LT-48 Not true Jeff leaked the arcade game modes during the event. Why would Blizzard disable an arcade game mode with absolutely no change whatsoever

      JP MUSIKJP MUSIK21 gün önce
    • @JP MUSIK Season events like Junkenstein will come to remove it.

      LT-48LT-4821 gün önce
    • It's just gonna get cycled out with way less players though

      PlampPlamp26 gün önce
    • Juss play qp classic

      JP MUSIKJP MUSIK26 gün önce
  • I hate it.

    QuestOCDQuestOCDAylar önce
  • I believe that they should change role queue and add a feature that allows two people to swap roles, I main at least one of each role, so if a tank or a healer isn’t doing too well we can switch. I was thinking like a request system you can send to someone that allows them to swap

    edabombedabombAylar önce
  • It is good but only on ranked, normal queue should not be affected by that some people just want to play game not really tryhard.

    Space CatSpace CatAylar önce
  • If role queue is being implemented can we get some buffs for tanks (like Winston, dva) and healers (like brig). 222 totally makes the readjustments useless.

    쭈니쭈니Aylar önce
  • Waited 20 min just for some dude to throw...*sigh*

    Victor DiazVictor DiazAylar önce
  • its fcuked uppp it takes forever to find a gamee

    • that is kinda the whole point to it being implemented. everyone used damage, so obviously if you use damage, it's gonna take you longer to find a match (think when I play, tank and support are normally around 1-2 minutes while damage is around 10). if you don't want to wait, though, just play the classic one in arcade

      Logan ToftLogan Toft22 gün önce
  • Overwatch Quick play before: 5 sec to join match. Play around, not to serious about team setup, have fun. Overwatch Quick play now: Approx 3-4 min to join match. Hmm naa, close game and play something else.

    RWoWRWoWAylar önce
    • Ok usseles widow :)

      Uli.Uli.Aylar önce
  • Thank You Jeff!

    MrZack202MrZack202Aylar önce
    • Shut up

      Carmicha3lCarmicha3lAylar önce
  • Before the Update: man I love this game After the Update: I hate this game Please fix it. In ranked I don't like it but I understad it, but in quick Play it doasen't makes any sence.

    Mein NameMein NameAylar önce
  • I haven’t played DPS for a month already

    Idan MegiraIdan MegiraAylar önce
  • That role queue feature in my opinion I can't play what I want when I want on defense I like playing damage but offense I like playing tank I personally hate this update

    Gamer MikelGamer MikelAylar önce
  • it take over 10 min to play as damage

    Javed BakshJaved BakshAylar önce
  • Role Queue in Quick Play is Stupid! Quick play is to play and don't care but no lets make it so you don't have a choice on multiple classes

    PartyharryPartyharryAylar önce
    • @JP MUSIK just the base ones and maybe eichwald

      PartyharryPartyharryAylar önce
    • What maps in overwatch are old now? There isnt any map that has been taken out yet

      JP MUSIKJP MUSIKAylar önce
    • @JP MUSIKthats a scape goat for people being on defense and if it was classic there would be no limits as well old maps

      PartyharryPartyharryAylar önce
    • Well.... Theres Quick Play Classic

      JP MUSIKJP MUSIKAylar önce
  • Remove it plz 30 min to begin a DPS game 😭😭😭

    ha niha niAylar önce
    • @ha ni oh sorry

      Uli.Uli.Aylar önce
    • @Uli. I am a tank main but I want to rank my dps

      ha niha niAylar önce
    • No, all the tanks-healers mains dont want useless dps and you have clasic qp

      Uli.Uli.Aylar önce
  • Lol. Who cares winning at quick play. Just leave role queue only to competitive play like before

    Ass KetchupAss KetchupAylar önce
    • I will be better if they remove it

      ha niha niAylar önce
  • The first overwatch video i've disliked

    Ass KetchupAss KetchupAylar önce
  • I left overwatch for a while because of people that wait for the timer to end to pick dps when OH WOW WE HAVE 4 DPS. LOVE this new update

    CynnamoCynnamoAylar önce
  • blizzard sure does love queues

    SoupWithPotatosSoupWithPotatosAylar önce
  • There is literally more dps heroes than support and tank put together. And your gonna get punished with long wait times for wanting to play dps. Dope

    not Emperor Palpatinenot Emperor PalpatineAylar önce
  • Jeff: If we add role queue, queue times for DPS will be a whole lot longer than it is now. Community: We dont mind we need the role queue to make the game better Blizzard: Adds Role Queue Community: REVERT WE HATE THESE DPS QUEUE TIMES. I don't understand this community sometimes

    darkxotakudarkxotakuAylar önce
  • Overwatch has turned into garbage

    Josh SanchezJosh SanchezAylar önce
  • Thanks, Jeff. I love being limited to healers unless I wanna wait 15 minutes to find a match to play dps.

    TheLegendOfRandyTheLegendOfRandyAylar önce
  • forced role queue ruined ur game

    Jacob HardyJacob HardyAylar önce
  • I started playing OW again because of this

    Inting PillowInting PillowAylar önce
  • Lol, im a tank and a support main, so im good with the rewards

    Hector LopezHector LopezAylar önce
  • I dont agree with this because sometimes its good to switch rules in because of stategy. I wont play this game anymore

    Dattebayo JessDattebayo JessAylar önce
    • Dattebayo Jess someone’s a DPS Moira

      travis wilsontravis wilsonAylar önce

    Jakey ManJakey ManAylar önce
  • back my money thiefs

    MaximBitMaximBitAylar önce
  • *Role Q in QP makes the game worse* 1. You have a playlist more which means that the average amount of healers and tanks which are rare split and thats bad for everybody to even find a game. Means: more waiting = less gameplay 2. Role Q cant save the game because we have too less healers and tanks and thats because they are boring, not agile, not rewarding, dps chars are much more available. 3. Role Q makes less fun because you cant change mid game even if 2 members of a different role would agree to switch roles. 4. Why cant we play team deathmatch 4v4 or 5v5 on ayutatta? 5. Why the ctf ayutatta playlist is always on but not the ctf every map playlist? *Why do we even have a CTF AYUTATTA ONLY PLAYLIST!????*

    Ichbims DerepepIchbims DerepepAylar önce
  • He said: "We want you to have more control" In reality, you are restricted to a role and a meta. This is terrible and retarded. Time to uninstall.

    AbdalmausAbdalmausAylar önce
  • Overwatch is dying..Devs know it . Desperation mode activated. Fortnite has Thanos. OW has...Shakespeare?

    Epic GamerEpic GamerAylar önce
  • I’m REALLY glad about this update. It suppresses those unsmart players who choose a DPS when there’s already another 2 and we need more healers and tanks

    RoboDaDinosaurRoboDaDinosaurAylar önce
  • hes still handsome

    SaltyWizardSaltyWizardAylar önce
  • It limits game play and sucks.

    Uncle Ronnie GlassUncle Ronnie GlassAylar önce
Developer Update | Role Queue | Overwatch