Locksmith ripoffs: Hidden camera investigation (Marketplace)

Who do you call when you're locked out of your home? A locksmith. But industry experts tell us some of them are duping customers with the promise of a quick and cheap fix, only to end up ripping you off. CBC Marketplace uncovers a network of fake local business locations and fake five-star reviews cluttering Google Maps in the Greater Toronto Area.
We also rig up a house with hidden cameras to test locksmiths advertising their services online, and expose how some companies use low prices, fake names, fake addresses and fake reviews to lure you in. Google says it is now auditing every locksmith listing in Canada following our investigation.
To read more: www.cbc.ca/1.5417931

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  • You people in Canada are way too nice to pay those outrageous prices, shht where I live in the US no locksmith could ever charged me those prices after I asked for a price quote over the phone... It would be a bad day for him.

    Anthony LewAnthony Lew12 dakika önce
  • Something called satellite and you can actually see the god damn building

    General TingGeneral TingSaatler önce
  • Scammer must be arrested right away by law !!!!

    Italo AppenninoItalo AppenninoSaatler önce
  • Yep, locksmith got me good :( .

    Josh SJosh SSaatler önce
  • If you're interested is seeing a real lock smith in action, look for 'Lock picking lawyer' on YT. He can open just about any lock and gives suggestions on what locks to not buy. I think he does it for just a hobby, but there lots of vids with all kinds of different types of locks. Very interesting for some.

    Observant OwlObservant Owl3 saatler önce
  • Those aren’t hidden cameras folks. 😆

    J SmithJ Smith4 saatler önce
  • With 450$ I could buy 3 new doors...

    Julian VS GamesJulian VS Games4 saatler önce
  • 450$ I could buy a new door...

    Julian VS GamesJulian VS Games4 saatler önce
  • I sometimes wish they could find actual locksmith that do their job and doesn't try a fortune and advertise that company as well for being honest.

    RJRJ5 saatler önce
  • Locks are very important

    Amen AmeenAmen Ameen5 saatler önce
  • this was good until the end. google is a private company, not a utility. google should be policing its own maps. if they dont then there are plenty of better alternatives.

    Michael AndersonMichael Anderson5 saatler önce
  • a friend of mine, together with her flatmate, got locked out of her flat (in London). Typical "each thought that the other had the key, so left it home". `They thought they were looking at around £50 to pick the loch, or maybe £50 each. The lock was "pick proof" (I'm no locksmith, but I don't believe it was pickproof) and the girls ended up paying half a grand for replacements, expensive lock etc etc etc. Obnoxious

    五零四一五零四一6 saatler önce
  • This news company is a sham. They have never heard of lead gen websites or search engine optomization. And in order to do that, google needs an address so most companies will mark their business on an empty lot to expand their exposure to clients. Its smart business, not news...

    Aaron JohnstonAaron Johnston7 saatler önce
  • I’m laughing so hard at this and I dong know why

    jerald meowjerald meow7 saatler önce
  • It's always the indians mostly doing this kind of stuff no surprise, They are literally everywhere now.

    evolevol7 saatler önce
  • Im sorry but all the scammers that ive seen on this show are indian

    OxyzOxyz9 saatler önce
  • Confront them....

    John JohnJohn John10 saatler önce
  • So where are the "locksmith" cars coming from. Try to follow them?

    Mesa PlayerMesa Player10 saatler önce
  • 6:15 Didn’t they fit the pins differently? So could anyone just seeing the lock and not the pins think it’s difficult.

    Random YouTube VideosRandom YouTube Videos11 saatler önce
  • Why I have extra keys made for my back door and outside where I can get to them just in case.... come on people 🙁

    Scott HillScott Hill12 saatler önce
  • of-course at the end, we need to bring government to fix the problems.

    Otman ZayerOtman Zayer12 saatler önce
    • Obviously. Unless you think these crooks are suddenly going to “find Jesus”?

      Syclone0044Syclone00447 saatler önce
  • If I ever get locked out, I’m calling Lockpickinglawyer.

    P0tat07P0tat0713 saatler önce
  • It's just a scam and i think its google's fault for not verifying addresses. It should be required to show proof you own that area every few years.

    Pie 4lifePie 4life13 saatler önce
  • 450 dollars? I would just bust a window

    Damian90Damian9014 saatler önce
  • pro-tip: lock pick sets aren't that expensive and and it's a really fun hobby. legally, of course.

    oopsimdeadoopsimdead14 saatler önce
  • That second guy was awesome.. give him a break FFS. Only mistake was he said google.. I do house calls all the time and with very happy customers who want to give back I say "a good review helps or a letter to the company" just taking pride in your work, making sure the honest guys are called before crooks and it all starts with the reviews. Unfortunately more people will take the time to give a bad review. Your solid honest work should be insensitive enough to get a positive review but unfortunately most people won't. But they will rip you to pieces if their just having a bad day or got bad information.

    Stephen FisherStephen Fisher14 saatler önce
  • Can you wake that guy up lmao

    Jean  SantiagoJean Santiago15 saatler önce
  • "Hidden Cameras"

    Daniel SirneyDaniel Sirney16 saatler önce
  • The real locksmith is like Olaf from frozen he’s so likeable

    Rusty _Rusty _16 saatler önce
  • I went from watching public freak outs to this..... Okay Im not mad.. this is intresting

    Hey Its KimHey Its Kim17 saatler önce
  • I mean people dont always use an actual picture of themselves online.....not tryna discredit this vid tho

    Larry the cucumberLarry the cucumber17 saatler önce
  • Mans about to cry over a lock

    Jaco2xJaco2x17 saatler önce
  • When it's cheaper to just replace a window....

    Susan DelongSusan Delong17 saatler önce
  • I just want to hug that poor locksmith. Watching the art he’s spent his life on be so easily exploited must be heartbreaking.

    Calvin JenkinsCalvin Jenkins18 saatler önce
  • A second round of experimenting should be done where the real locksmith should be the one in distress and prove them wrong when they say its unpickable

    CrimsonCriminalCrimsonCriminal18 saatler önce
  • You definitely know it’s CBC when the best show they can think of is Locksmiths ripping off people

    Unlike BanjoUnlike Banjo18 saatler önce
  • Serge would make a frightening bulgar haha

    Emilia WowMuchFunEmilia WowMuchFun18 saatler önce
  • Always brave news reporting when you go after small business and pull at are heartstrings with vulnerable people, maybe try going after bigger fish next time.

    Nick MortonNick Morton18 saatler önce
  • wow those cameras were super hidden

    Mr. WellsMr. Wells19 saatler önce
  • Lol guarantee that guy who claims hes the angel of locksmiths. Scams ppl all the time . Just his cry baby face says it all .

    Team Loyalty Makes You FamilyTeam Loyalty Makes You Family19 saatler önce
  • Locksmith looks like he “knows a guy he can call to find out more info”

    Women are queensWomen are queens20 saatler önce
    • Lmaooo I thought the same thing. Even a black shirt with some gold trimmings haha

      Syclone0044Syclone00447 saatler önce
  • This is what happens when companies pay their technicians off of commission. They say you need the absolute highest priced remedy they can offer. I was replacing breakers in a panel and overheard a conversation between the homeowner and a commission-paid plumber that convinced him he needed every pipe in his crawlspace converted to PVC in order to fix a leaking P-trap in his sink. Thousands of dollars.

    FliktFlikt20 saatler önce
  • What a ripoff. Stomp on his foot and tell him to get the hell out of there..

    sue bsue b21 saatler önce
  • Need to call the lock picking lawyer!

    Alex BAlex B21 saatler önce
  • I am always suspicious when a person says the job is difficult. You know it's lies

    Silvana KingslandSilvana Kingsland21 saatler önce
  • Which is worse burglar who steal your stuff or locksmith who Rob your wallet?

    AMX M4 45 100AMX M4 45 100Gün önce
  • He SaID ThAt YOu CoUlDnT PiCk ThE LoCk Yeah yeah we all have eyes and ears

    De4dS0u1De4dS0u1Gün önce
  • 7:30 what a solid dude......

    mark walburgmark walburgGün önce
  • I usually just kick the door open and nail it from the inside until I get a carpenter to fix it :v

    EriEriGün önce
  • this is why if i get locked out of my car all i need is a long piece of wire and a crowbar

    Lee HollingsworthLee HollingsworthGün önce
  • 13:40 $8 haircuts !! Now that’s a bargain

    Miggy2RawFilmsMiggy2RawFilmsGün önce
  • Which is why always give multiple copies of keys to only family. Duh.

    Ryan LindenRyan LindenGün önce
  • Who the hell pays that. Scams

    Ryan LindenRyan LindenGün önce
  • Sorry people this is a show and most likely this is all Set up by the show.

    J DeubelJ DeubelGün önce
  • My locksmith would not give me a quote over the phone

    Andy's AutoAndy's AutoGün önce
  • Seems Canada has no type of laws. They get away with a lot

    Beautifulbajan86Beautifulbajan86Gün önce
  • I love this show!!!

    Beautifulbajan86Beautifulbajan86Gün önce
  • Google search is one thing. The company using a false address is another thing.

    Mohamed MohammedMohamed MohammedGün önce
  • Why is marketplace doing this? Why don’t we have laws and authorities looking into this.

    Mohamed MohammedMohamed MohammedGün önce
  • Good job CBC Marketplace! This is happening too often in too many industries. Keep at it!

    Mohamed MohammedMohamed MohammedGün önce
  • In Indonesia, the locksmith only charged 3.5 dollar plus you got 2 extra keys that they made for you... 👍

    Evvi GiovaniEvvi GiovaniGün önce
    • @Syclone0044 um... I don't know but as a teacher (for high schooler) I only get paid Rp.25.000,- per hour or about 1.7 dollar 😂 that the lowest salary that I got... the top is Rp.100.000 per hour or 7.1 dollar... I checked that my province minimum wage is about 300 dollar per month (4.2 million Rupiah)

      Evvi GiovaniEvvi Giovani7 saatler önce
    • What does a typical Indonesian earn per hour at a typical day job though?

      Syclone0044Syclone00447 saatler önce
  • Locksmith mafia

    Hello JeffHello JeffGün önce
  • This has to be in Ontario an they are all imports that run the stealing show

    J DJJ DJGün önce
  • i thought the title said "LOcksmith rips off hidden camera investigation" im kinda dumb lol

    CriticalGamer - MobileCriticalGamer - MobileGün önce
  • How many people are now masters of breaking in houses

    Zach GogueZach GogueGün önce
  • Good for you for exposing these bad apples!! Horrible!

    Janis hallJanis hallGün önce
  • The hell with that I’m leaving one window open

    Bige StephensBige StephensGün önce
  • So what we learned today is that yelp is way more credible than google reviews

    Darth BagelDarth BagelGün önce
  • $1500 for a lock change?????????????????????????? wtf

    F U B A R methinkF U B A R methinkGün önce
  • it would have been funny to see the reporter or other locksmith walk by at right time as a "neighbour". ask what is wrong and unlock it with pins.

    Dan CousineauDan CousineauGün önce
Locksmith ripoffs: Hidden camera investigation (Marketplace)